Privacy Policy

We value your privacy. With this policy, we set out your privacy rights and how we collect, use, disclose, transfer, and store your personal data.

Terms we use in this policy

When we say “PlayersRank”, “we”, “our”, or “us”, we mean PlayersRank, which is the entity responsible for processing your personal data.

When we say “website”, “platform”, or “service”, we mean all of PlayersRank’s websites, applications, and other services.

When we say “public personal data”, we mean personal data published on our website which anyone on the internet and allowed on our site can access. When we say “private personal data”, we mean personal data we don’t publish on our website.

Third-party websites

Our platform contains links to reviewed platforms, products and other third-party websites. This doesn’t mean we endorse those websites. Their procedures for collecting, handling, and processing personal data may differ from ours. We encourage you to review the privacy policies of any third-party websites you visit.

We’re an open platform

When you write a review, your review and PlayersRank profile will be visible to anyone who visits our platform. When someone clicks on your profile, they may see your username, country location, and all the reviews you’ve written, including the brands you’ve reviewed, your ratings, and any photos or videos you submit.

If you’re a business user and reply to a review about your company, this reply will also be publicly visible. We consider all of this information to be public personal data.

You can choose how much personal information you share when creating your PlayersRank profile and username.

Personal data we collect

Personal data means any information relating to an identifiable individual. When you create a PlayersRank account, write a review, claim a business profile, or otherwise use our services, we may collect and process personal data about you.

We ask you not to share sensitive personal data such as details about your ethnic origin, religious beliefs, health information, or financial data within your reviews or communications with us.

We may collect the following:

Public personal data

User account information: Your username, profile photo, country location.
Review information:
- Which platform/product/website you reviewed.
- The date you wrote your review.
- The content of your review and star rating.
- Any photos or videos you provide.
- The date of your experience with the business.
Engagement information: Whether other users find your review “useful” and whether you clicked “useful” on others’ reviews.
Business account information: For business users, your company name, domain, and any details you add to your profile (e.g., address, services offered).

Private personal data

User account information: Your email address, password, and preferred language.
Verification information: If we request confirmation of your experience or business details, we may collect supporting documents.
Device and usage information: IP address, browser settings, time zone, and interactions with our platform.
Preferences: Selected account preferences, email subscriptions, and cookie settings.
Communications: Messages, support requests, or other correspondence with us.

How we collect personal data

We collect data:

Directly from you (when you register, post reviews, or interact with our services).
Automatically (via cookies, IP address, device/browser data, and platform usage).
From third parties (for example, if a business invites you to leave a review via our platform).

Who is the controller of your data?

PlayersRank is the data controller for all personal data collected on our platform, except where a business invites you to leave a review – in that case, the business is the controller of the invitation data.

Why and how we use your personal data

We may use your personal data to:

Provide and display reviews on our platform.
Manage your user account and profile.
Improve our services and develop new features.
Verify reviews and prevent fraudulent activity.
Contact you about your account, reviews, or platform updates.
Enforce our Terms of Use and community guidelines.
Comply with legal obligations and regulatory requirements.

Who may access your personal data?

Public personal data is visible to all visitors of PlayersRank and may also be accessed by third parties such as search engines and partner platforms.
Private personal data is accessible only to PlayersRank employees with a work-related need, and in some cases, to businesses that invited you to review them.

We also share data with trusted service providers (data processors) who help us operate our platform.

How long we store your personal data

We keep your data only as long as necessary to provide our services, comply with legal obligations, or protect our legitimate interests. Reviews and profiles remain visible while your account is active. You can delete your account or request deletion at any time.

How we keep your data secure

We use technical, organisational, and administrative safeguards to protect your data. However, no online service is completely secure, so we encourage you to use strong passwords and limit the personal information you share publicly.

Cookies

We use Cookies

To offer you a full range of functions when you visit our website, recognize your preferences, and make the use of our website more comfortable and convenient, we use “cookies.”

What are Cookies?

A cookie, pixel or similar technology is a small file or information saved on your computer or device when you visit the website. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Your options

By using our website, you agree to the use and storage of cookies on your computer or device.

You can generally view our website without cookies, but certain parts of the website may not work properly or navigating be slower.

If you do not wish cookies to be stored on your computer or device, you can deactivate the relevant option in the system settings of your browser. You can also delete stored cookies in the system settings of your browser at any time.

More information on how to deactivate or delete cookies can be found here: https://www.aboutcookies.org/cookie-faq/. However, please keep in mind that if you do not accept any cookies this may restrict the functionality of our offerings.

Categories of cookies

We use cookies for different purposes and with different functions. Some cookies are:

necessary in technical terms (technical necessity)
stored and used for a certain time period (storage duration)
placed and stored by us or a third party (cookie provider).

Technical necessity

Cookies that are technically:

Necessary: We use certain cookies because they are strictly necessary in order for the website and its functions to work properly. These cookies are automatically placed on your computer or device when you access the website or a certain function, unless you have set your browser to reject cookies.
Not necessary: Cookies that are not strictly necessary are placed on your computer or device to improve convenience and performance of our website or save certain settings that you have made. We also use cookies that are not strictly necessary in technical terms to get information on the frequency of use of certain areas of our website, so that we can adapt to your needs and requirements on a more targeted basis.

Storage duration

Session cookies: Some cookies are only needed for the duration of your website session, so called “session cookies”. They will be erased or become invalid as soon as you leave our website or your current session expires. Session cookies are used, for example, to retain certain information during your session.
Permanent cookies: Some cookies are stored for a longer period. For example, it allows to recognize you when you access our website again at a later time and access saved settings. As a result, you can access webpages faster or with greater convenience, for example that you do not need to set certain options again, such as your chosen language. Permanent cookies are automatically deleted after a predefined period.
Flow cookies: These cookies are used for communication between our internal servers within our company group. They are placed on your computer or device when you start navigating the website and deleted after the end of your navigation on the website. Flow cookies are given a unique identification number but does not allow us to draw any conclusions regarding the actual customer or user.

Cookie providers

Provider cookies: These are cookies are placed by us or the operator of our website, who is commissioned by us.
Third-party cookies: “Third-party cookies” are stored and used by other organizations or websites, for example Web analytics tools. External providers may also use cookies to display advertising or to integrate content from social networks, such as social plugins. For further information on Web analytics tools and measurement of reach, please see below in this cookie policy.

Use of cookies for Web analytics and reach measurement

We use Google Analytics, a Web analytics service of Google Inc. (“Google”). Google Analytics uses cookies to identify the frequency of use of certain areas of our website and to identify preferences. The information regarding your use of this website that is generated by the cookie (including your truncated IP address) is transferred to a Google server in the United States and stored there. Google will use this information to analyze your use of the website, compile reports on website activity for us, and perform further services associated with website use and Internet use. Google may also transmit this information to third parties where required by law or to the extent third parties process these data on behalf of Google.

You can deactivate Google Analytics using a browser add-on if you do not wish the website analysis to take place. You can download the add-on here: https://tools.google.com/dlpage/gaoptout?hl=.

This add-on stores “opt-out” information on your device that serves to match up your deactivation of Google Analytics. Please note that this kind of “opt out” only leads to the deactivation of Google Analytics for the device and browser from which the “opt out” was activated. In addition, you may need to reactivate it if you delete cookies from your device.

Our most common cookies are:

Name of cookie	Cookie provider	Purpose
Google Analytics	Google	This Cookie is placed by Google. It enables our website to learn information about our users’ use of our site, such as the time of visit, the pages viewed, whether the user has visited before and the websites visited prior to visiting ours.
Facebook Pixel	Facebook	This Cookie is placed by Facebook. It enables our website to measure, optimize and build audiences for advertising campaigns served on Facebook.
One Signal	One Signal	This Cookie is placed by One Signal. It enables our website to remember that you subscribed to receive push notifications. It also helps us deliver personalized notifications.
VWO	VWO	This Cookie is placed by VWO. VWO places cookies in end user’s and customer’s browser to identify the user. Cookies do not contain any of your personal data. They may also collect and store information locally on your device, using mechanisms such as browser web storage.
Hotjar	Hotjar	This Cookie is placed by Hotjar. It collects non-personal information, with the overall aim of providing you with a better website experience, diagnose technical problems and analyze trends.
Unbounce	Growth Leads Limited	Unbounce is a tool that helps us build better landing pages. Unbounce cookies will be used to collect non-personal data that will be used to improve the landing pages and provide a better experience.
AdWords	AdWords	AdWords is used to enable Google PPC (pay per click) campaigns.
Double Click	Double Click	Double Click is used for advertisers and to advertise on multiple ad servers.

Your rights

You have a number of rights in relation to your personal data. More information about each of these rights can be found by referring to the table set out further below.

Please note the following if you wish to exercise your rights:

Right	What this means
Access	You can ask us to: confirm whether we are processing your personal data; give you a copy of that data; provide you with other information about your personal data, for example what data we have, what we use it for, who we disclose it to, whether we transfer it outside the EU and how we protect it, how long we keep it for, what rights you have, how you can make a complaint, where we got your data from and whether we have carried out any Automated Decision Making or Profiling, to the extent that information has not already been provided to you in this Policy.
Rectification	You can ask us to rectify inaccurate personal data. We may seek to verify the accuracy of the data before rectifying it.
Erasure	You can ask us to erase your personal data, but only where: it is no longer needed for the purposes for which it was collected; or you have withdrawn your consent (where processing was based on consent); or following a successful right to object (see ‘Objection’ below); or it has been processed unlawfully; or to comply with a legal obligation. We are not required to comply with your request to erase your personal data if the processing of your personal data is necessary: for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims. There are certain other circumstances in which we are not required to comply with your erasure request, although these two are the most likely circumstances in which we would deny that request.
Restriction	You can ask us to restrict (i.e. keep but not use) your personal data, but only where: its accuracy is contested (see Rectification), to allow us to verify its accuracy; or the processing is unlawful, but you do not want it erased; or it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or you have exercised the right to object, and verification of overriding grounds is pending. We can continue to use your personal data following a request for restriction, where: we have your consent; or to establish, exercise or defend legal claims; or to protect the rights of another natural or legal person.
Portability	You can ask us to provide your personal data to you in a structured, commonly used, machine-readable format, or you can ask to have it ‘ported’ directly to another Data Controller, but in each case only where: the processing is based on your consent or on the performance of a contract with you; and the processing is carried out by automated means.
Objection	You can object to any processing of your personal data which has our ‘legitimate interests’ as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests. We have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
International Transfers	You can ask to obtain a copy of, or reference to, the safeguards under which your personal data is transferred outside of the European Economic Area. We may redact data transfer agreements or related documents (i.e. obscure certain information contained within these documents) for reasons of commercial sensitivity.
Supervisory Authority	You have a right to lodge a complaint with the responsible local supervisory authority about our processing of your personal data. We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.

You can exercise these rights by contacting us at support@playersrank.com.

Children’s information

PlayersRank is not directed to individuals under the age of 18, and we do not knowingly collect data from minors.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our platform or by email. Continued use of PlayersRank after such changes means you accept the updated policy.

Contact us

If you have questions or requests about this Privacy Policy, please contact us:
Email: support@playersrank.com